Troubleshooting¶
Common issues connecting to and using The Coin Daily MCP, and how to resolve them. If something here doesn't fix it, reach out via the contact form or email javad@novaframe.tv.
Connecting¶
The connector won't add. Confirm you're using the exact server URL, including the /mcp path:
A bare https://mcp.thecoindaily.co (without the /mcp path) won't work — include the path exactly as shown.
Adding the connector sends me to a sign-in page. That's expected. The MCP requires an account, so the first connection takes you to the Coin Daily sign-in page at auth.thecoindaily.co. Sign up or log in, approve access, and your assistant stays signed in from there.
Reconnecting didn't ask me to sign in again. Also expected — the sign-in service remembers you for a short while, so a reconnect can complete silently without re-prompting. To force a fresh sign-in (for example, to test the flow as a new user), reconnect in a private/incognito window or clear cookies for auth.thecoindaily.co.
Signing in¶
I forgot my password. Use the "Forgot your password?" link on the sign-in page to reset it by email.
I never got the confirmation / reset email. Check spam, and allow a minute. Mail is sent from no-reply@thecoindaily.co via Amazon SES. If it still doesn't arrive, contact support.
I want to change or delete my account. Manage everything at mcp.thecoindaily.co/account — including full deletion, which erases your records across all our systems.
Subscription¶
Tools answer with "Your Coin Daily subscription isn't active." The MCP requires an active subscription (or trial). Three cases:
- You haven't subscribed yet — start your 7-day free trial, then simply ask again. Access activates automatically; you don't need to reconnect.
- You subscribed with a different email than the one you signed in with. Check your account — the Subscription section shows what's active for the signed-in email. Subscribed under another address? Contact us and we'll link them.
- Your subscription lapsed (cancelled and period ended, or the card failed through the whole retry window). Renew from your account — renewals bill from day one (no second trial) and access restores on your next request.
I just paid and it still says not active. Give it one more message — activation self-corrects on the next request. Still stuck after a minute? Disconnect/reconnect the connector, and if even that fails, contact us.
When tools fail¶
You won't see technical error codes — your assistant surfaces problems as short messages in the chat. What each one means:
"Your Coin Daily subscription isn't active." See Subscription above.
"Rate limit exceeded." You've hit the usage limit (300 requests/minute or 20,000/day). Wait a minute and ask again — heavy multi-ticker questions can burn several requests each.
The tools silently stopped appearing or asked me to sign in again. Your sign-in session expired. Let the client re-run the sign-in, or disconnect and re-add the connector.
A tool just failed with no clear message. Almost always transient — ask again. If it keeps failing for more than a few minutes, contact us with the time (UTC) and what you asked.
Tool results¶
A ticker brief comes back found: false. The asset isn't in the publication's tracked universe right now, or there's no active brief for it. Try a major (BTC-USD, ETH-USD, SOL-USD). Ticker arguments are forgiving: btc, BTC, btc-usd, and BTC-USD all resolve to BTC-USD; use the full XXX-USDT form for USDT pairs.
A field I expected is missing or null. This is deliberate. The publication's data-quality system omits a figure rather than substitute a stale or untrustworthy one — for example, derivatives fields are dropped when the upstream feed is stale, and assets not covered by a given source return null instead of a guess. Treat a missing field as "not reliably available," not an error.
search_coverage returns nothing. Broaden the query (it's semantic, so "ETF flows", "spot inflows", and "fund demand" all match related segments), widen the days window, or lower min_relevance. Editorially retracted shows are intentionally excluded.
Numbers look different from another source. Responses include per-metric attribution (provider, endpoint, scope) so you can see exactly what each figure covers — e.g. liquidations are a named-exchange aggregate over a fixed window, which can differ from a public dashboard aggregating more sources or a longer window. Read the attribution block before reconciling.
Still stuck¶
Open the contact form or email javad@novaframe.tv. Include the tool you called, the arguments, and the approximate time (UTC) so we can trace it in the request logs.